(Washington, DC – Insurance News and Markets) – The Federal Motor Carrier Safety Administration has been notified of confusing, conflicting and sometimes fraudulent solicitations from service providers to motor carrier officials and new applicants. These messages often bombard people via telephone, e-mail, text and US Mail. They get your information from applications and information updates through FMCSA, because your basic carrier information is publically available.
Some of the tactics people have reported include pressuring carriers to immediately join in drug and alcohol supervisor training, Unified Carrier Registration Compliance, regulatory and compliance support, and Biennial Update or Unified Registration System compliance.
While motor carrier service providers and third-party administrators often provide valuable services to motor carriers and new entrants, use of a service provider is not required by FMCSA.
The FMCSA does not use telemarketers or robocalls to contact carriers. It does not ask for credit card information on the p0hyone and does not charge a free for forms you can download.
To report a fraudulent request for information to DOT, please contact the Office of Inspector General (OIG) Hotline via https://www.oig.dot.gov/hotline or by calling (800) 424–9071.
For Aggressive or Misleading Marketers complaints, you may file a complaint on the FMCSA National Consumer Complaint Database at https://nccdb.fmcsa.dot.gov/nccdb/home.aspx and/or the Federal Trade Commission at https://www.ftc.gov and click on the “File A Consumer Complaint” button.
Source: Federal Motor Carrier Safety Administration.